Direct Marketing Manager

Posted 6 months ago

Freedom from Torture’s team of dedicated professionals provide direct support to survivors including psychological therapy, physical health services, legal and welfare support, and expert medical reports for use in survivors’ asylum claims. They also support other providers to deliver high quality rehabilitation services to survivors.

This crucial role manages supporter recruitment, development and retention across a broad number of channels including direct mail, door drops, telephone, digital, press, outdoor, face to face and lottery as directed by the Head of Individual Giving. The post holder will ensure creative approaches, that deadlines are met and learning from test activity applied. You will also be responsible for campaign management, which will include planning, briefing, copywriting, managing agencies, proof reading copy, artwork development, financial reporting & control, submitting data requests and preparing post campaign analysis and recommendations (not an exhaustive list).

The successful candidate will be managing two members of staff in the Individual Giving Team who collectively bring in over £6m each year. You will be responsible for building strong relationships and will liaise with and brief key internal stakeholders up to senior level to drive forward campaigns and feedback on results. Developing relationships with key clients and therapists is another essential part of this role as it will ensure we have strong and compelling case studies for all our fundraising needs, with all the necessary consents, liaison with suppliers and third parties at all stages (including telephone agencies, design agencies, print and production teams) communicating and managing campaign requirements and maximising ROI.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors’ rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Job Features

LocationNorth London
Contract12 Months
Salary£34,000
SectorInternational Development

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