Database Manager

Posted 3 weeks ago

We are looking for someone to join our Knowledge and Data team, as a Dynamics 365 CRM administrator to support the final stages of a migration to a new Dynamics 365 CRM (D365), which is currently being development with a Microsoft Gold Partner. The CRM administrator would then be expected to lead on the administration of this vital system and its data, to support and enhance the operational effectiveness of the whole CPRE Network including it local charities, using the Customer Engagement Applications of D365.

The successful candidate will support the migration of legacy solutions to the new Dynamics platform, working closely with our external developer partner on Configuration and Customisation of the platform, picking up existing integration projects, which form part of a huge digital transformation.

Once in place, the CRM administrator will then take ownership of CPREs D365 solution and become the go-to person for all Dynamics queries. Making this a great opportunity for someone who thrives on having a wide range of responsibilities and wants to take ownership of projects.

The ideal candidate will have a detailed understanding of D365’s CRM functional areas and associated technologies and have a good understanding of data management, both importing, exporting data from Dynamics, Data cleansing, de-duplication of data and data improvement projects.

Also, the ability to work on existing Workflows and Business Processes and implement new staged workflows to enable the business to work more efficiently. You will create reports, dashboards and views, providing key data and insights to assist colleagues make more informed decisions about their work. Participating in IT and cross-functional meetings to support staff and various team members to review upcoming Dynamic issues, items, and training with knowledge transfer to existing staff required.

Along with the above, you must be well organised with meticulous attention to detail, as well as having a desire to progress and learn. You should be willing to share ideas, learn new technology, be enthusiastic about your work, and develop close and sustainable relationships with your clients and colleagues.

Job Features

LocationCentral London

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